FAQ

What’s the return policy?

Dapper Skull Creations uses a third party printing service. We are the initial point of contact. Once you submit your return inquiry in our “Contact” page, we will take it from there.

Any claims for misprinted/damaged/defective items must be submitted within 4 weeks after the product has been received. For packages lost in transit, all claims must be submitted no later than 4 weeks after the estimated delivery date. Claims deemed an error on the printing facility’s part are covered at their expense.

If you notice an issue with the products or anything else with your order, please go to our “Contact” page and submit your issue.

Wrong Address - If you provide an address that is considered insufficient by the courier, the shipment will be returned to the printing facility. You will be liable for reshipment costs once we have confirmed an updated address with you (if and as applicable).

Unclaimed - Shipments that go unclaimed are returned to our facility and you will be liable for the cost of a reshipment (if and as applicable).

Will the shirts shrink?

Some items will shrink more than others. All DSC tees, baseball tees and men’s tanks are made of 100% cotton and can shrink down a full size. All other items in the shop have lower percentages of cotton that are mixed with polyester and will typically shrink less.

How do I take care of my swag?

Printed apparel can be machine-washed cold, inside-out on a gentle cycle with a mild detergent and like colors. Use non-chlorine bleach only when necessary. You shouldn't use any fabric softeners or dry-clean the items.

DTG-printed apparel can be tumble-dried on a low cycle, but hang-dry works best. When it comes to ironing, use cool iron inside-out. Don't iron the print.

Embroidered apparel can be machine-washed cold, inside-out on a gentle cycle with a mild detergent and like colors. You can use a small amount of chlorine bleach, but non-chlorine is the safer option.

If you notice any color residue in water, rinse the garment in lukewarm water and then in cold several times, but try not to rub any stained embroidery. Embroidered clothing can also be dry-cleaned.

After washing, don't leave the clothing to soak or lie in a pile while wet. Don't wring out the embroidered items, but if you want to tumble-dry them, use a cool air setting.

If the garment needs ironing, do it inside-out, preferably between two pieces of cloth. You shouldn't wet embroidery before ironing or use a steam iron.

Embroidered hats, backpacks, and shoes can be wiped clean with a damp cloth in the spots where it’s needed. If necessary, hats and shoes can be hand-washed cold. Don’t use brushes.

All three products can’t be machine-washed, bleached, tumble-dried, ironed, or dry-cleaned. Read the manufacturer label carefully for any other instructions.

 

What kind of materials are used for the shirts?

For DTG (direct-to-garment) products, Kornit Water-based and NeoPigment inks that are Oeko-Tex™ certified.  They are safe to print on children’s clothing and reduce environmental waste.